Order Delivery​

The ordered products are delivered by express courier companies to the address indicated by the customer.

The cost of transportation is highlighted in the order form. If the delivery address is not within the standard courier coverage network, the transportation costs will be calculated based on the additional kilometers to the customer’s destination and will be communicated to you by phone or e-mail. Only after the customer’s acceptance of this value will the package be shipped.

ORDERS EXCEEDING 200 EUR ARE DELIVERED FREE OF CHARGE
Orders are honored in the order of their arrival and registration, generally within a maximum of 2 days from the order.

Packages will be sealed and will be accompanied by the related documents.

Any mentions regarding the integrity/content of some packages are made at the time of delivery on the AWB or a report of findings is drawn up, in the presence of the courier company representative, by which the receipt and payment of the package is refused. Any subsequent complaints regarding these aspects are void